CURRENT OPEN POSITIONS
Status: Hourly – Full Time, Onsite
Supervised by: Development Manager
Supervises: Volunteers
Position Overview: The Volunteer Coordinator is responsible for recruiting, onboarding, supporting and training volunteers who support all departments at House of Refuge. The Volunteer Coordinator supports and/or leads the implementation of various community and corporate service projects. This includes small, medium and large groups, reoccurring project management, and one-time service events from start to project completion. This is an important role that contributes to many facets of the organization.
Position Summary: Reporting to the Development Manager, the Volunteer Coordinator, will assist with all aspects of promoting, touring, training, obtaining, and maintaining our volunteer base. Activities include but are not limited to attending outside community events to solicit volunteers, coordinate volunteer tours and orientations, required follow up to secure volunteers, acquire necessary paperwork required to volunteer at House of Refuge, onboarding, scheduling, tracking, and volunteer appreciation. This position will work collaboratively with other departments and team members to ensure successful recruitment of all departments’ volunteer needs. Create systems and processes tied to volunteer programs. Plan, organize and execute Volunteer Appreciation events. Organize hard and electronic files for Points of Light certification. Required to create and/or maintain spreadsheets, presentations, documents, databases, and reports. This position will be expected to correspond with staff, vendors and volunteers who offer services to House of Refuge.
Duties and Responsibilities:
- Cultivate new and maintain existing volunteer relationships with key community partners, corporations, and individuals.
- Schedule and conduct volunteer orientations and tours.
- Prepare paperwork for volunteer orientations.
- Conduct site tours for volunteer orientations
- Follow up and process paperwork.
- Onboarding of volunteers
- Work collaboratively with other departments and team members to ensure successful recruitment of all departments volunteer needs.
- Create systems and processes related to volunteer programs.
- Will be able to plan, organize and execute Volunteer Appreciation events.
- Organize hard and electronic files for Points of Light certification and leads the efforts of the organization to obtain and maintain the Points of Light certification.
- Schedule and conduct site visits to assess feasibility of projects, establish relationships and set expectations of volunteers.
- Develop work scopes, leadership & skilled requirements and supply lists for projects.
- Coordinate and execute all day-of logistics to accomplish project goals.
- Plan, organize and lead customized volunteer projects for House of Refuge (1-100 volunteers)
- Complete project follow-up with project results and evaluations
- Research and develop volunteer programming.
- Maintain relationships with all volunteers.
- Assist with technology and database management.
- Provide additional programmatic support as needed.
- Participate in organizational planning and special projects as needed/requested.
Is This You?
- You are a self-starter.
- You are a critical thinker and problem solver.
- You relate well with multiple generations.
- You value social diversity and will ensure cultural competency as you work with all organizational clients and stakeholders.
- You value contributing to a culture of collaboration, teamwork, performance integrity and excellence.
- You enjoy a fast-paced, ever-adapting environment with a willingness to try new approaches.
Education/Experience:
- High School Diploma Required, associate degree preferred
- Ability to pass a background clearance and drug test.
- Valid Arizona Driver License, proof of automobile insurance
- Volunteer management, community service experience preferred.
- Knowledge of Points of Lights Certification preferred.
- High level of computer proficiency with Microsoft Office and Google required.
- Excellent time management
- Flexible work schedule (weekends required)
- Ability to demonstrate delivery of high-quality results.
Physical Work Environment:
- Will occasionally work irregular hours including evenings and weekends.
- Will participate in physical work involved in prepping volunteer projects- packing, loading/unloading, cleaning, painting, landscaping, and events.
- Will be exposed to warm/hot weather.
- Lift and carry (up to 25 lbs.)
Salary and Benefits:
The starting hourly range for this position is $18-$20 based on experience.
Job Description
If you have a passion for working with children and families and want to make a positive impact, this position might be right for you! House of Refuge is a transitional housing program serving homeless families who are working towards self-sufficiency. We are looking for a qualified candidate for children and family services.
Position Title: Community Center Assistant
Status: Hourly, part-time (less than 30 hours per week).
Job Relationship:
Supervised by: Family Services Specialist
Supervises: None
Position Summary:
Under general supervision of the Family Services Specialist, the Community Center Assistant takes an active role in planning and coordinating events and recreational activities in the Community Center. This role supports in researching appropriate curriculum and in the implementation of programming that enhances children and family services, meets with families for supportive services, ensures all safety protocols are followed, revises procedures and protocols as needed, completes reports, documents services offered, attends all required meetings, and ensures leadership is well informed. A successful candidate takes initiative and collaborates to ensure all aspects of service provision are in alignment with The House of Refuge’s mission and Philosophy of Care.
Essential Duties and Responsibilities:
1. Plays an active role in the coordination of activities, and self-enrichment classes for children at the Community Center. Support is obtaining supplies and customizes programming for the center. Collaborates with Family Services Specialist and Chief Programs Officer in researching, developing, planning, and implementing current and projected Community Center programming.
2. Practices good use of resources and evaluates program activities and supplies, while ensuring the best use of House of Refuge resources and budget. Takes an active role in the Community Center, organizes, and directs volunteers during Community Center hours, recruits and promotes children’s participation, and makes plans that support the smooth flow of daily activities.
3. Takes the role of point of contact with school liaisons and collaborates to support children’s services for families at House of Refuge. Supports and guides residents in enrolling or transferring children’s schools, and connecting them to appropriate community resources.
4. Works with families to identify protective factors and create goals that will support children’s overall well-being in the areas of academic success, increased learning and support systems, decreased barriers and achievement gaps, and increased coping mechanisms and overall wellness.
5. Assists and monitors residents, youth, volunteers, and instructors at the Community Center. Promotes safety and positive social interactions and effectively responds to situations that impact safety. Practices resident confidentiality and demonstrates professional boundaries.
6. Performs general clerical duties such as collecting data for monthly reports, creating and updating monthly calendars and flyers, answering phones, and responding to emails. Maintains a Community Center Bulletin Board and assists with the distribution of timely material to residents.
7. Performs general housekeeping matters such as cleaning, mopping, sweeping the porch and sidewalk of the center. Ensures Community Center and surrounding area are clean and free of hazards. Communicates concerns in a timely manner.
8. Plans and prepares simple/basic meals and snacks for breakfast, snack, or lunch. Follows all health and safety standards for food preparation and cleanup.
9. Demonstrates enthusiasm and creates and maintains an atmosphere of interest in all phases of work. Serves as a positive role model to all youth he/she encounters. Promotes open communication and contributes to an environment of trust and mutual respect. Provides services in a caring manner, provides clear instructions, and addresses concerns to ensure accountability and continued program partnership.
10. Consistently demonstrates knowledge of all House of Refuge program policies and procedures. Is dependable and adapts to changes in the work environment. Plans, organizes, and prioritizes work activities and tasks by using time efficiently to complete tasks and action plans.
11. All other duties as assigned
Education/Experience:
• A 2-year undergraduate degree in a related field is required; or be working towards a 4-year degree or higher in any child-related fields (Early Childhood Education, Child Development, Social Work, Psychology, Elementary Education, etc.) or any combination of advanced education plus experience working with children and youth in a childcare, summer, or afterschool program.
• Experience in classroom management.
• Must have a current Food Handler’s Card or the ability to get one.
• Fingerprint Card or ability to get one.
• Experience working with individuals experiencing homelessness, families in transition, or residential settings, is highly desirable.
• Previous experience working with volunteers, preferred.
Knowledge/Skills/Abilities/ Working Conditions:
• Effective verbal and written communication skills to interact effectively with co-workers, supervisors, subordinates, volunteers, and the general public sufficient to showcase House of Refuge in a positive manner.
• Strong interpersonal, analytical, organization, and problem-solving skills.
• Ability to work independently and as part of a team. Ability to multi-task.
• Recognizes, values, and contributes to an environment of trust and mutual respect. Contributes to a culture of performance, teamwork, collaboration, growth, and continuous improvement.
• Coordinates the work of volunteers and develops interpersonal relationships with a variety of users and sponsors.
• Has computer and related software skills.
• Must be able to lift 25 lbs. Sits, stands, walks, runs, reaches, stops, bends, lifts, carries, manipulates various objects. Position requires moving around the House of Refuge and between buildings, including spending time outside.
• Required to have a valid driver’s license and a good MVD record. Position requires transportation of children in a company vehicle that sits up to 15 passengers.
• Must pass a background check and pre-employment drug screening.
Hours:
Part-time (No more than 30 hours per week). Typical hours are M-F, 1-6 p.m. Must be willing to work flexible hours and days.
Salary and Benefits:
The starting hourly range for this position is $18-$20 based on experience.
EMPLOYEE BENEFITS
- 401k Program
- 401k Employer Match Program
- Paid Time Off
- Medical, Dental, & Vision Plans
General Public Compliance Page
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OVER 25 YEARS OF CHANGING LIVES
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