Position Title: Children Services Case Manager
Status: Salary, full-time (40 hours per week).
Job Relationship:
Supervised by: Chief Programs Officer
Supervises: CC-Coordinator and Youth Engagement Coordinator.

Position Summary:

The Children Services Case Manager develops, implements, and takes an active role in planning and coordinating events and recreational activities in the Community Center, researches appropriate curriculum and implements programming that enhances children and family services. Ensures all safety protocols are followed, revises procedures and protocols as needed in collaboration with Chief Programs Officer, completes reports, documents services offered, attends all required meetings, and ensures leadership is well informed. A successful candidate takes initiative and collaborates to ensure all aspects of service provision are in alignment with The House of Refuge mission and Philosophy of Care.

Essential Duties and Responsibilities:

1. Collaborates with the Chief Programs Officer to research, develop, and implement the Community Center program curriculum. Plays an active role in coordination of activities, programs, and self-enrichment classes for children at the Community Center.
2. Takes a lead role in the Community Center, organizes and delegates tasks and activities, directs volunteers and staff, recruits and promotes children’s participation, and makes plans that support the smooth flow of daily activities.
3. Takes the role of point of contact with school liaisons and collaborates to support children’s services for families at House of Refuge. Supports and guides residents in enrolling or transferring children’s schools, and connecting them to appropriate community resources.
4. Works with families to identify protective factors and create goals that will support children’s overall well-being in the areas of academic success, increase learning and support systems, decrease barriers and achievement gaps, and increase coping mechanisms and overall wellness.
5. Collaborates with case management for children and family-related issues. Attends staffing meetings, documents services offered, and assists families during their time of transitioning out of the program.
6. Practices good use of resources, obtains or purchases supplies and other goods, and ensures the best use of House of Refuge resources and budget. Completes purchase requests in advance and submits expenditure forms to the Chief Programs Officer.
7. Communicates and collaborates with other departments as needed and works closely with the Donation Center staff to secure donations and supplies needed for the Community Center.
8. Performs general clerical duties such as collecting data for monthly reports, creating and updating monthly calendars and flyers, answering phones, and responding to emails. Maintains a Community Center Bulletin Board and assists with the distribution of timely material to residents.
9. Performs general housekeeping matters such as cleaning, mopping, sweeping the porch and sidewalk of the Center. Ensures the Community Center and surrounding area are clean and free of hazards. Communicates concerns in a timely manner.
10. Plans and prepares simple/basic meals and snacks for breakfast, snack, or lunch. Follows all health and safety standards for food preparation and cleanup.
11. Demonstrates enthusiasm and creates and maintains an atmosphere of interest in all phases of work. Serves as a positive role model to all youth he/she encounters. Promotes open communication and contributes to an environment of trust and mutual respect. Provides services in a caring manner, provides clear instructions, and addresses concerns to ensure accountability and continued program partnership.
12. Consistently demonstrates knowledge of all House of Refuge program policies and procedures. Is dependable and adapts to changes in the work environment. Plans, organizes, and prioritizes work activities by using time efficiently. Practices resident confidentiality and demonstrates professional boundaries.
13. All other duties as assigned

Education/Experience:

• A 4-year degree or higher in any child-related field (Early Childhood Education, Child Development, Social Work, Psychology, Elementary Education, etc.) or any combination of advanced education plus experience working with children and youth in a childcare, summer, or afterschool program.
• A minimum of 1 year of supervisory experience is required.
• Experience in classroom management.
• Experience in curriculum development.
• Must have a current Food Handler’s Card or the ability to get one.
• Fingerprint Card

Knowledge/Skills/Abilities/ Working Conditions:

• Effective verbal and written communication skills to interact effectively with co-workers, supervisors, subordinates, volunteers, and the general public sufficient to showcase House of Refuge in a positive manner.
• Strong interpersonal, analytical, organization, and problem-solving skills.
• Ability to work independently and as part of a team. Ability to multitask.
• Recognizes, values, and contributes to an environment of trust and mutual respect. Contributes to a culture of performance, teamwork, collaboration, growth, and continuous improvement.
• Coordinates the work of temporary and volunteer staff. Develops interpersonal relationships with a variety of users and sponsors.
• Has computer and related software skills.
• Must be able to lift 25 lbs. Sits, stands, walks, runs, reaches, stops, bends, lifts, carries, manipulates various objects. Position requires moving around the House of Refuge and between buildings, including spending time outside.
• Required to have a valid driver’s license and a good MVD record. Position requires transportation of children in a company vehicle that seats up to 15 passengers.
• Must pass a background check and pre-employment drug screening.

Salary:

Wage scale – $45,000 – $50,000 annually

Hours:

Full-time (40 hours per week). Must be willing to work flexible hours and days.

*To Apply: Click ‘Apply Now’  to send us your resume.