*To Apply: Click ‘Apply Now’  to send us your resume.

Job Description

Development Manager

Position Summary:

The Development Manager will serve as a team lead and administrator for several aspects of donor relations at House of Refuge. House of Refuge relies on private support to achieve its mission of helping homeless families in crisis by providing transitional housing and supportive services as they strive towards self-sufficiency and seek to obtain permanent housing. By providing consistent, timely, and systematic invitations, acknowledgement, reporting, recognition, and engagement opportunities, the activities of this position will help to build, sustain, and nurture long-term giving relationships to help the homeless families we serve. The Manager will lead the development and execution of plans to secure all types of gifts, including gifts of time and talents, in-kind donations, community drives and cash donations. Duties and Responsibilities: The Manager is responsible for proactively partnering with colleagues from other areas to ensure community support for the residents in our programs and donor satisfaction.

Duties and Responsibilities:

This position oversees the utilization of technology and the use of the DonorPerfect database system to maximize donor relations and stewardship efforts. This position directly supervises the following employees: Volunteer Coordinator and Development Associate. In addition to supervising these positions, the Manager will also:

  • Provide leadership for the organization’s fundraising events.

  • Represents House of Refuge at public events and presents organization mission and needs in civic groups and other settings

  • Manage revenue and drive efforts from 3rd parties such as community groups, churches, schools and other outside organizations.

  • Drives donor retention initiatives to meet and exceed strategic plan.

  • Initiates and institutes donor retention plan of action.

  • Staff liaison to the Gala Committee including but not limited to: planning, committee meetings, execution and data entry.

  • Provides support to CDO, committees, staff, and volunteers for all fundraising campaigns.

  • Participates in strategy development and problem-solving with the CDO as required.

  • Assists CDO with developing a comprehensive strategic plan with staff, outlining targeted goals, objectives, methods, quantifiable outcomes, and timelines which will achieve budgeted goals.

  • Compile and maintain relevant data for reporting on the development plan and strategy.

  • Develop, implement, monitor, and evaluate relevant policies and procedures for job related duties.

  • Aide in fostering the expansion of financial support derived from in-kind donors and drives.

  • Oversees strengthening the recruitment, retention, and placement of volunteer efforts for the agency.

  • Oversee recognition of gift giving including acknowledgment letters and thank you calls to donors under the $5,000 level.

  • Oversees the fundraising software.  Manages event software for events including annual gala, entering and tracking of all donations, donors, ticket purchases, and sponsors.

  • Administrator for Development team online presence and software i.e. volunteer software, social media.

  • Prepare regular reports and written communication on the budget and all fund development activities for their position.

  • Other duties and responsibilities as required to advance relationships with donors, boost donor retention and facilitate transformational giving to help our homeless families.

Interpersonal Relationships: The Manager has significant, daily contact with people related to House of Refuge. Contacts are for the purpose of broadening the circle of influence of people who can support House of Refuge.

Contacts by the Manager may require the exercise of considerable judgment, discretion, and diplomacy, while creating interest in House of Refuge. An understanding of the mission, vision and financial needs of House of Refuge. The Manager deals regularly with sensitive and/or confidential information and therefore must exercise considerable skill in information handling and privacy of records. Extraordinary interpersonal skills and a warm, welcoming personality are expected.


  • Bachelor’s degree or equivalent experience required.

  • Nonprofit fundraising experience with quantifiable track record required.

  • Experience with a donor database; DonorPerfect & QGiv preferred.

  • Must agree to, and successfully pass a criminal background and drug test.


  • Effective oral and written communication skills.

  • Desire and ability to lead a team in project development and execution.

  • Strong leadership and interpersonal skills.

  • The ability to supervise and motivate volunteers and staff.

  • Strong analytical, organizational, and problem-solving abilities.

  • Ability to work independently and as part of a team.

  • Basic understanding of the non-profit sector and homeless population preferred.

  • Ability to work flexible hours. Hours: Regular business hours at House of Refuge are Monday-Friday 8:00 AM to 5:00 PM. The ADD must be willing to work flexible hours and days, both in and out of the office, a minimum of 40 hours a week. The schedule will be determined by the changing needs of the business.

Job Type: Full-time Salary Range: $55,000-$65,000  

To Apply:

Submit cover letter/resume within one document to

*To Apply: Click ‘Apply Now’  to send us your resume.

*To Apply: Click ‘Apply Now’  to send us your resume.

Job Description

If you have a passion for working with children and families and want to make a positive impact, this position might be right for you! House of Refuge is a transitional housing program serving homeless families who are working towards self-sufficiency. We are looking for a qualified case manager for children and youth services.

Position Title: Children Services Case Manager

Status: Exempt, Salaried

Supervised by:  Chief Programs Officer

Supervises:  Community Center Lead

Position Summary:

The Children Services Case Manager develops, implements, and takes an active role in planning and coordinating events and recreational activities in the Community Center, researches appropriate curriculum, and implements programming that enhances children and family services. Ensures all safety protocols are followed, revises procedures and protocols as needed in collaboration with the Chief Programs Officer, completes reports, documents services offered, attends all required meetings, and ensures leadership is well informed. A successful candidate takes initiative and collaborates to ensure all aspects of service provision are in alignment with The House of Refuge’s mission and Philosophy of Care.

Essential Duties and Responsibilities:

  1. Collaborates with the Chief Programs Officer to research, develop, and implement the Community Center program curriculum. Facilitates groups and classes. Plays an active role in coordination of activities, programs, and self-enrichment classes for children at the Community Center.

  1. Takes an active role in the Community Center, organizes and delegates tasks and activities, directs volunteers and staff during Community Center hours, recruits and promotes children’s participation, and makes plans that support the smooth flow of daily activities.

  1. Takes the role of point of contact with school liaisons and collaborates to support children’s services for families at House of Refuge. Supports and guides residents in enrolling or transferring children’s schools, and connecting them to appropriate community resources.

  1. Works with families to identify protective factors and create goals that will support children’s overall well-being in the areas of academic success, increased learning and support systems, decreased barriers and achievement gaps, and increased coping mechanisms and overall wellness.

  1. Collaborates with case management for children and family-related issues. Attends staffing meetings, documents services offered, and assists families during their time of transitioning out of the program.

  1. Practices good use of resources, obtains or purchases supplies and other goods, and ensures the best use of House of Refuge resources and budget. Completes approved purchases, submits requests in advance, and submits expenditure forms to the Chief Programs Officer.

  1. Communicates and collaborates with other departments as needed and works closely with the Donation Center staff to secure donations and supplies needed for the Community Center.

  1. Performs general clerical duties such as collecting data for monthly reports, creating and updating monthly calendars and flyers, answering phones, and responding to emails. Maintains a Community Center Bulletin Board and assists with the distribution of timely material to residents.

  1. Performs general housekeeping matters such as cleaning, mopping, sweeping the porch and sidewalk of the Center. Ensures the Community Center and surrounding area are clean and free of hazards. Communicates concerns in a timely manner.

  1. Plans and prepares simple/basic meals and snacks for breakfast, snack, or lunch. Follows all health and safety standards for food preparation and cleanup.

  1. Demonstrates enthusiasm and creates and maintains an atmosphere of interest in all phases of work. Serves as a positive role model to all youth he/she encounters. Promotes open communication and contributes to an environment of trust and mutual respect. Provides services in a caring manner, provides clear instructions, and addresses concerns to ensure accountability and continued program partnership.

  1. Consistently demonstrates knowledge of all House of Refuge program policies and procedures. Is dependable and adapts to changes in the work environment. Plans, organizes, and prioritizes work activities by using time efficiently. Practices resident and staff confidentiality, and demonstrates professional boundaries.

  1. All other duties as assigned


  • A 4-year degree or higher in any child-related field (Early Childhood Education, Child Development, Social Work, Psychology, Elementary Education, etc.) or any combination of advanced education plus experience working with children and youth in a childcare, summer, or afterschool program.

  • A minimum of 1 year of supervisory experience is required.

  • Experience in classroom management.

  • Experience in curriculum development.

  • Must have a current Food Handler’s Card or the ability to get one.

  • Fingerprint Card

Knowledge/Skills/Abilities/ Working Conditions:

  • Effective verbal and written communication skills to interact effectively with co-workers, supervisors, subordinates, volunteers, and the general public sufficient to showcase House of Refuge in a positive manner.

  • Strong interpersonal, analytical, organization, and problem-solving skills.

  • Ability to work independently and as part of a team. Ability to multitask.

  • Recognizes, values, and contributes to an environment of trust and mutual respect. Contributes to a culture of performance, teamwork, collaboration, growth, and continuous improvement.

  • Coordinates the work of temporary and volunteer staff. Develops interpersonal relationships with a variety of users and sponsors.

  • Has computer and related software skills.

  • Must be able to lift 25 lbs. Sits, stands, walks, runs, reaches, stops, bends, lifts, carries, manipulates various objects. Position requires moving around the House of Refuge and between buildings, including spending time outside.

  • Required to have a valid driver’s license and a good MVD record. Position requires transportation of children in a company vehicle that seats up to 15 passengers.

  • Must pass a background check and pre-employment drug screening.


Wage scale – $45,000 – $50,000 annually


Full-time (40 hours per week). Schedule is 9:00 am – 6:00 pm and must be willing to work flexible hours and days.

Benefits are available after 60 days of employment

To Apply:

Submit cover letter/resume within one document to

*To Apply: Click ‘Apply Now’  to send us your resume.

*To Apply: Click ‘Apply Now’  to send us your resume.

Position Summary:

Do you want to be part of an organization that changes the lives of families who are experiencing homelessness? At House of Refuge we are committed to enhancing the quality of life of the families we serve. House of Refuge provides transitional housing in a neighborhood setting for homeless families. This position will provide professional work as a member of a team responsible for the day-to-day operations and maintenance of our rental property community.

Duties and Responsibilities:

  • Completes repairs, maintenance projects, and work orders as assigned

  • Displays strong communication and interpersonal skills

  • Works well independently and as part of a team

  • Works quickly and efficiently

  • Takes initiative to complete work

  • Is adaptive and flexible

As a Maintenance Technician, you will be responsible for assisting with repairs, maintenance projects, and work orders as assigned by the Director of Facilities.


  • Must have a valid driver’s license.

  • Must successfully pass a background check

  • Must have / obtain a valid AZDPS Level I Fingerprint Clearance Card.


  • 1-2 years of maintenance related experience

  • 1-2 years plumbing experience (required)

  •  Drywall experience (preferred)

  • 1-year electrical experience (preferred)

  • Landscaping experience (preferred)

  • Inside Painting experience (preferred)

Knowledge, Skills & Abilities:

  • Requires the ability to read, write and speak effectively in English.

  • Creativity, initiative, independent thinking, and problem-solving skills are strongly preferred.

  • Should have working knowledge of building systems codes and OSHA requirements

  • Proven ability to take and follow directions in the daily performance of duties is required.

  • Must have the ability to work independently with limited guidance.

  • Must have excellent communication, organizing, time management, and interpersonal skills.

  • Must be self-motivated and a self-starter.

Schedule: 40 Hours Per Week, Weekend and some On-Call availability as needed. M-F 7:00 am to 3:30 pm (winter hours) M-F 6:00 am 2:30 pm (summer Hours)

Benefits Include:

  • Medical, Dental, Vision, & Life Insurance, short term disability, long term disability

  • 401k Program with Employer Matching

  • Vacation, Sick, Holiday paid time off.

Job Type: Full-time Pay: $16/hr

To Apply:

Submit cover letter/resume within one document to

*To Apply: Click ‘Apply Now’  to send us your resume.

Thank you for your interest in joining House of Refuge! While there are no other open positions at this time, we are always looking for talented individuals to join our team. Please click “Apply Now” to send us your resume and we will contact you should a position with matching qualifications become available. We look forward to hearing from you!


  • 401k Program
  • 401k Employer Match Program
  • Paid Time Off
  • Medical, Dental, & Vision Plans

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We invite you to see our community, learn our story and join our mission to change the trajectory of a family’s life forever