House of Refuge Career Opportunities
Thank you for your interest in joining House of Refuge!
House of Refuge staff is a small, committed group of individuals who firmly believe in our vision that “every family deserves a home.” If you would like to apply to join the team, all career opportunities are listed below.
Open Positions
Donation Center Attendant - Part-Time Hourly
Case Manager
Community Engagement Manager
Engagement Specialist
Maintenance Technician
Youth Engagement Coordinator
Project & Operations Manager
Community Center Assistant
Employee Benefits
- Medical, Dental, & Vision Plans*
- Paid Time Off
- 401k Program
- 401k Employer Match Program
* General Public Compliance Page This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.
The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
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Position Title: Community Center Assistant
Supervised By: Children Services Manager
Status: Onsite: Part-Time, Hourly, Onsite
Salary Range: $19-$20 per hour
Join Our Mission
We are seeking an enthusiastic Community Center Assistant to help children ages 5–11 and their families learn, connect, and thrive through engaging programs and activities.
What You Will Do
- Help plan and facilitate educational, recreational, and enrichment activities for children ages 5–11 at the Community Center.
- Encourage children and families to participate in programs; build supportive relationships and serve as a positive role model.
- Assist families with school enrollment, transfers, and educational resources in coordination with school liaisons.
- Coordinate volunteers and instructors and support the safe, smooth operation of daily activities.
- Maintain confidentiality, professional boundaries, and a safe, welcoming environment.
- Prepare calendars, flyers, documentation, and reports; support communication with residents and team members.
- Maintain a clean and organized center, prepare snacks and simple meals following food safety standards, and report maintenance concerns.
- Collaborate with the Children Services team and perform other duties as assigned.
What You Bring – Required Qualifications
- Experience working with children in a school, afterschool, recreation, social service, or comparable setting.
- Must successfully pass a background check.
- Must successfully pass a pre-employment drug screening.
- Must have or be able to obtain a current Fingerprint Clearance Card.
- Must have or be able to obtain a current Food Handler’s Card.
- Valid driver’s license and acceptable motor vehicle record; ability to transport children in an organization vehicle as required.
Preferred Qualifications
- A two-year degree in a related field, or current enrollment in a four-year degree program in Early Childhood Education, Child Development, Social Work, Psychology, Elementary Education, or a related field. An equivalent combination of education and relevant experience working with children will also be considered.
- Experience supporting families experiencing homelessness or in transitional or residential settings.
- Experience coordinating or working with volunteers.
We Are Looking for Someone Who
- Demonstrates effective verbal and written communication skills.
- Possesses strong interpersonal, analytical, organizational, and critical thinking skills.
- Works effectively both independently and as part of a team.
- Can multitask, prioritize responsibilities, and manage time efficiently.
- Is comfortable using computers and related software programs to complete administrative tasks, maintain records, and communicate effectively.
- Demonstrates initiative, adaptability, and a positive, professional attitude when working with children, families, volunteers, and coworkers.
Work Environment
This active, onsite role involves standing, walking, bending, reaching, carrying, and lifting up to 25 pounds; moving between buildings and spending time outdoors. The role requires transporting children in a company vehicle seating up to 15 passengers.
Work Schedule
Part-time, not to exceed 29 hours per week. Typical hours: Monday–Friday, 1:00–6:00 p.m.; during school breaks, approximately 11:30 a.m.–4:30 p.m. Occasional evenings and Saturdays are required.
Make a Difference With Us
Join House of Refuge and help create a welcoming space where children and families can connect, learn, and build a brighter future. We encourage you to apply!
Position Title: Project & Operations Manager
Supervised By: Chief Financial Officer
Status: Onsite: Full-Time, Onsite, Exempt
Salary Range: $60,000 – $65,000
Benefits: House of Refuge offers a comprehensive benefits package to eligible full-time employees.
Join Our Mission
House of Refuge seeks a Project & Operations Manager to lead cross-functional initiatives and advance operational priorities across the organization. Reporting to the Chief Financial Officer, this professional-level position is accountable for translating key objectives into executable plans, coordinating stakeholders and resources, and delivering measurable results. The role combines independent project leadership with direct responsibility for hands-on implementation work.
The successful candidate will bring sound judgment, initiative, strong execution skills, and the ability to influence outcomes across departments without direct supervisory authority.
What You Will Do
Lead Projects from Start Through Completion
- Direct multiple assigned projects through scoping, planning, implementation, performance monitoring, and formal closeout.
- Collaborate with organizational leaders to establish project objectives, deliverables, timelines, budgets, resource requirements, and success criteria.
- Develop and maintain work plans, milestones, dependencies, risk assessments, and accountability measures.
- Anticipate constraints, evaluate alternatives, resolve implementation challenges, and elevate decisions that require executive authorization.
- Validate completed deliverables, coordinate transitions to operational owners, and document project outcomes.
Advance Key Cross-Functional Initiatives
- Partner with department leaders to implement key initiatives, drive organization growth, and complex operational projects.
- Coordinate the execution of assigned grant-funded initiatives in coordination with Finance, Development, and program leadership, ensuring alignment with approved scopes, budgets, deadlines, and documentation requirements.
- Coordinate assigned capital improvements, facility enhancements, and other infrastructure projects in collaboration with Facilities leadership, CFO and external service providers.
- Collaborate with Development on projects involving community partners, serving as the primary project liaison for the receiving department to coordinate planning, execution, and deliverables.
Examples of Projects You May Lead
- Home and facility improvement projects: Lead the planning and provide hands-on execution of improvement projects throughout the House of Refuge community, including homes and facilities used to serve families, in collaboration with corporate and organizational partners whose employees volunteer onsite. Collaborate with Development, Facilities, and the receiving department to define the project scope, coordinate materials and schedules, establish work assignments, and ensure completed work meets agreed-upon expectations.
- Internal operational initiatives: Lead, provide hand-on execution and implement internal initiatives aligned with House of Refuge’s goals and operational priorities, such as introducing new technology, implementing department/organizational workflows, or launching stakeholder-focused (i.e. employees, residents, donors & volunteers) initiatives. Partner with department leaders to establish deliverables, timelines, and responsibilities; coordinate implementation; and ensure a successful transition to ongoing operations.
Deliver Hands-On Operational Execution
- Independently perform substantive project and operational work, including analysis, research, implementation planning, document development, and execution of approved solutions.
- Assume responsibility for defined special assignments that require cross-departmental coordination, independent problem-solving, and timely completion.
- Produce decision-ready materials and tangible deliverables, including project charters, implementation plans, standard operating procedures, status reports, and closeout documentation.
Manage Resources, Budgets & Stakeholder Accountability
- Coordinate internal stakeholders, vendors, contractors, and other project participants; establish clear expectations and maintain consistent follow-through.
- Monitor project expenditures, proposals, schedules, and resource utilization against approved plans; identify variances and obtain authorization before financial commitments or scope modifications.
- Provide concise, relevant reporting to the CFO and other leaders on progress, emerging risks, required decisions, and outcomes.
- Maintain accurate project records and safeguard confidential organizational information.
What You Bring
Required Qualifications
- Associate degree in project management, or a related discipline; or an equivalent combination of relevant industry certification and/or progressively responsible professional experience.
- At least three years of progressively responsible experience leading projects, implementing operational initiatives, or coordinating cross-functional work, with demonstrated accountability for completed outcomes.
- Demonstrated ability to convert broad objectives into structured plans, exercise independent judgment, manage competing priorities, and execute with limited oversight.
- Experience coordinating stakeholders, monitoring project budgets and schedules, resolving obstacles, and maintaining professional project documentation.
- Proficiency with Microsoft applications and project or task management platforms; strong analytical, written communication, and presentation skills.
- Valid driver’s license; ability to satisfy required background and drug screening.
Preferred Qualifications
- Bachelor’s degree in project management, operations management, nonprofit management, or a related field.
- Recognized project management credential or formal project management training.
- Experience implementing nonprofit initiatives, grant-funded programs, facilities or capital projects, or enterprise-wide process improvements.
We Are Looking for Someone Who
- Demonstrates ownership of assigned outcomes and consistently delivers completed work rather than activity updates alone.
- Balances strategic perspective with a willingness and ability to perform detailed implementation work.
- Establishes credibility and fosters accountability across departments through collaboration, professionalism, and effective communication.
- Exercises initiative, anticipates risks, and develops practical solutions while respecting established decision-making authority.
- Maintains disciplined organization, sound judgment, and a strong commitment to execution and continuous improvement.
Work Environment
- Full-time, onsite position, generally Monday through Friday during standard business hours; occasional evening or weekend commitments may be required.
- Work is performed across House of Refuge departments and may involve coordination with external partners and service providers.
- Individual contributor position with no direct reports, provides project leadership to cross-functional teams and assigned stakeholders.
Join Our Team
Bring your project leadership, operational expertise, and commitment to execution to an organization where effective implementation directly strengthens services for families. We invite qualified candidates to apply and help advance the mission of House of Refuge.
Benefits
- 401(k) and employer matching
- Health, dental, vision, and life insurance
- Paid time off
- Employee assistance program
- Short and long-term disability insurance
Position Title: Case Manager
Status: Exempt, full-time (40 hours per week)
Job Relationship
Supervised by: Chief Programs Officer
Supervises: N/A
Job Description
If you are passionate about working with families and making a meaningful impact, we invite you to consider joining our team. House of Refuge is a transitional housing program serving families experiencing homelessness as they work toward self-sufficiency. We are seeking a qualified and dependable Case Manager to support and empower families on their path toward long-term stability.
Position Summary
Under the supervision of the Chief Programs Officer, the Case Manager provides professional social services and is responsible for coordinating all case management services to an assigned caseload. Engages residents in one-on-one sessions and assists them in identifying and addressing individualized needs. Responsibilities include but are not limited to client briefings, life skills services, mainstream referral resources, collecting data, completing reports, maintaining HMIS (Homeless Management Information System) and other client records, and documentation of all resident contact and services offered. Develops and maintains contacts with outside social service programs and mainstream referral providers. Participates in all agency-based events as assigned, attends all required meetings, and ensures leadership is well-informed. A successful candidate takes initiative and collaborates to ensure all aspects of service provision are aligned with The House of Refuge’s mission and Philosophy of Care.
Duties and Responsibilities
- Provides ongoing, client-driven case management focused on securing housing and increasing self-sufficiency. In conjunction with residents, develops and updates individualized case plans on a monthly basis, with goals and objectives centered on financial growth and housing stability. Documents resident progress toward stated goals and objectives and empowers residents to identify and solve problems using Motivational Interviewing.
- Serves as the primary point of contact for residents by orienting new residents to the program and collaborating with team members and other departments to support basic needs, children’s services, employment, and education. Maintains ongoing contact with residents and conducts case management meetings at a minimum of once per month. Promotes resident participation in classes and services and supports the smooth daily operations of the department.
- Provides ongoing support, follows up, and advocates with residents’ new or established service providers. Assesses residents’ needs and provides appropriate quality and individualized referrals to community resources, maintains up-to-date resources in community bulletin board, and researches and communicates new resources as needed.
- Creates and maintains resident case files and electronic records in accordance with established documentation guidelines. Collects, inputs, and manages accurate and up-to-date resident data in HMIS to support assessments, reporting, and compliance requirements. Oversees resident move-ins and move-outs by preparing and completing all required intake and exit documentation, including intake forms, lease agreements, confidentiality policies, and service agreements. Provides active support to families as they adjust to the House of Refuge community and as they transition out of the program.
- Completes monthly home inspections on the first business day of each month and addresses any identified issues, including the timely issuance of warnings and notices. Ensures residents maintain their homes in a safe and clean condition. This task requires regular movement throughout the House of Refuge property, including time spent outdoors for up to four hours as needed to complete inspections.
- Consistently demonstrates knowledge of all House of Refuge programs, policies, and procedures; national best practices for transitional housing and social service delivery; and applicable local and federal regulations, including Fair Housing, the Americans with Disabilities Act, the Arizona Landlord Tenant Act, and HUD Supportive Housing program requirements. Demonstrates dependability and adaptability in a changing work environment by effectively planning, organizing, and prioritizing work activities. Maintains resident and staff confidentiality and consistently demonstrates appropriate professional boundaries.
- Demonstrates enthusiasm and fosters and maintains an atmosphere of interest in all phases of work. Serves as a positive role model to all residents, promotes open communication, and contributes to an environment of trust and mutual respect. Provides services in a caring manner, and addresses concerns to ensure accountability and continued program partnership. Actively participates in all meetings and extracurricular activities, facilitates groups and classes, and takes an active role in the implementation of strategic planning goals of the Family Services department.
- Functions as part of a professional social service delivery team. Provides emergency and triage assistance to residents during fellow team members’ vacations and sick days. Is dependable, demonstrates thoroughness, adapts to changes, and solicits feedback.
- Performs other duties as assigned.
Education/Experience
- Bachelor’s degree in a Human Services field required. Master’s degree in human services field preferred.
- Two (2) years of case management experience in a social services setting is required.
- Must agree to, and successfully pass, a State of Arizona Department of Public Safety fingerprint clearance.
- Must agree to and successfully pass a criminal background check.
Knowledge/Skills/Abilities:
- Experience with transitional housing, drug and alcohol recovery, persons dealing with mental health issues, domestic violence and/or the homeless population preferred. Case management, counseling, and/or benefits coordination experience are highly desirable.
- Effective verbal and written communication skills to interact effectively with a diverse population, co-workers, supervisors, subordinates, and volunteers. Recognizes, values, and contributes to an environment of trust and mutual respect. Contributes to a culture of performance, teamwork, collaboration, growth, and continuous improvement.
- Strong interpersonal, analytical, organization, and problem-solving skills. Confident, dedicated, professional self-starter, and creative problem solver with a strong commitment to being an integral part of a hands-on team.
- Ability to work independently with a keen sense of focus, non-judgmental, clear sense of boundaries, excellent customer service, and time management skills.
- Must be able to lift 25 lbs. Sits, stands, walks, runs, reaches, stops, bends, lifts, carries, manipulates various objects. Position requires moving around the House of Refuge and between buildings, including spending time outside.
- Must have knowledge of Arizona’s mainstream referral resource system. Experience in case management documentation and strong computer skills.
- Required to adhere to the National Association of Social Workers Code of Ethics and assist residents in adhering to the Arizona Landlord Tenant Act.
Hours
Salary
Position Title: Engagement Specialist
Supervised By: Family Services Assistant Director
Status: Onsite: Part-time (less than 29 hours per week)
Salary Range: $19.00- $20.00 per hour
Join Our Mission
At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, hope, support and the resources needed to achieve lasting independence.
As an Engagement Specialist, you will be a consistent and supportive presence for the families we serve. You will help create a safe, structured and welcoming environment while encouraging resident participation, reinforcing program expectations and connecting families with resources and services that support their success.
This is a great opportunity for someone who enjoys building relationships, solving problems, working directly with people and being part of a hands-on team.
What You Will Do
- Build positive, professional relationships with residents and encourage engagement in House of Refuge programs and services.
- Maintain a consistent presence throughout the property and help create a supportive environment.
- Support residents as they navigate challenges and connect them with resources such as case management, workforce development, the Donation Center, and children’s programming.
- Reinforce program expectations with consistency, professionalism, and respect.
- Use conflict resolution and trauma-informed approaches when responding to support a safe and respectful environment.
- Conducts routine outreach by phone and in person to strengthen engagement with residents.
- Complete accurate and timely documentation, maintain confidentiality and keep appropriate Family Services Staff informed of resident concerns, incidents, and other important information.
- Follow established safety protocols, policies and procedures; as well as demonstrate best national practices for transitional housing.
- Maintain professional boundaries while providing respectful and compassionate support.
- Participates in required meetings, program activities, and other tasks that support smooth daily operations
- Performs general upkeep of the Family Services building by organizing common spaces such as lobby, birthday closet, and career closet, and ensures resource materials are up to date.
- Collaborate with staff across the organization to provide consistent and coordinated support to residents.
Support House of Refuge’s mission and Philosophy of Care in daily interactions with residents, coworkers, volunteers, donors, and the public.
What You Bring
Required Qualifications
- High school diploma or equivalent
- At least one (1) year of experience in social services, navigating community resources or social service systems
- Valid Arizona driver’s license
- Ability to successfully pass a background check and drug screening.
- Must currently possess or be able to obtain a State of Arizona Department of Public Safety Fingerprint Clearance Card.
Preferred Qualifications
- Associate or bachelor’s degree in social work, human services, or a related field.
- Experience in a structured residential setting.
We Are Looking for Someone Who
- Builds positive, professional relationships and engages residents effectively.
- Provides strong customer service while maintaining clear professional boundaries.
- Is comfortable reinforcing expectations with consistency and respect.
- Understands conflict resolution techniques and the basics of trauma-informed care.
- Demonstrates cultural sensitivity and a non-judgmental approach.
- Uses strong critical-thinking and problem-solving skills.
- Takes initiative and works effectively both independently and as part of a team.
- Is organized and able to manage time and priorities effectively.
- Is proficient with Microsoft Word, Excel, Google and Gmail.
- Contributes to a culture of trust, mutual respect, teamwork, growth and continuous improvement.
- Adheres to the National Association of Social Workers Code of Ethics and supports compliance with the Arizona Landlord Tenant Act.
Work Environment
- Works onsite throughout the House of Refuge property and between buildings.
- Regularly moves throughout the property and spends time outdoors.
- Must be able to lift up to 25 pounds.
- Position involves sitting, standing, walking, reaching, stooping, bending, lifting, carrying, and handling various objects.
- Works up to 29 hours per week, including two Saturdays per month.
Non-Saturday Weeks:
Tuesday–Friday, 11:45 a.m.–6:00 p.m.
Saturday-Work Weeks:
Tuesday–Friday, 12:30 p.m.–6:00 p.m.
Saturday, 10:30 a.m.–1:30 p.m.
If you are ready to connect people with purpose and strengthen our community, we encourage you to apply today. Join a team where your work changes lives every day.
Position: Facilities Maintenance Supervisor
Supervised By: Chief Financial Officer
Status: Full-Time, Exempt, Onsite
Salary Range: $50,000 – $60,000
Benefits: House of Refuge offers a comprehensive benefits package to eligible full-time employees.
Join Our Mission
At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, hope, support and the resources needed to achieve lasting independence.
We are looking for an experienced, hands-on Facilities Maintenance Supervisor who enjoys leading a team while also working alongside them. If you have a strong background in property maintenance, take pride in keeping facilities safe and well maintained, and enjoy solving problems in a fast-moving environment, we would like to meet you.
This is more than a job; it is an opportunity to use your skills and leadership to help maintain the homes, facilities and spaces that support the families we serve every day.
What You Will Do
Lead Maintenance Operations
- Oversee daily maintenance operations, including reviewing, prioritizing, completing and delegating work orders.
- Adjust work priorities as needed and ensure maintenance needs are addressed in a timely manner.
- Conduct regular property inspections and preventive maintenance to identify maintenance, repair, safety and future capital improvement needs.
- Establish and maintain facilities safety, security and emergency procedures and ensure established safety practices are followed.
Supervise & Support the Team
- Supervise and train Maintenance Technicians and Housekeeping staff.
- Prioritize and assign work and provide day-to-day direction and support.
- Set clear expectations, provide ongoing feedback and address employee performance concerns when needed.
- Maintain a safe working environment and promote professional and respectful working relationships.
Perform Maintenance & Repairs
- Perform hands-on skilled maintenance and repair work involving House of Refuge buildings, grounds, vehicles and equipment.
- Complete general property repairs including plumbing, painting, drywall, light carpentry, water heater replacement, basic electrical, HVAC, doors, windows and other repairs within the scope of the position.
Manage Facilities, Assets & Capital Improvements
- Maintain accurate maintenance and asset records, including tracking the maintenance status of House of Refuge homes and facilities and documenting repairs and inspections.
- Maintain inventories of keys, tools, equipment, materials and supplies and prepare project summaries as needed.
- Maintain and support the House of Refuge Capital Improvement Plan, including identifying and documenting future maintenance, repair, equipment and property improvement needs.
Budget, Vendors & Projects
- Manage the assigned budget in partnership with the Chief Financial Officer, including assisting with the annual budget development process, preparing cost estimates and budget recommendations, and monitoring and controlling expenditures.
- Work with outside vendors and contractors to support maintenance, repair and facility needs.
- Participate in large projects, collaborating with other House of Refuge departments, nonprofit and community organizations, volunteer groups and public-private partners.
What You Bring
Required Qualifications
- High school diploma or equivalent.
- Minimum of five (5) years of hands-on technical experience in a combination of trades applicable to property or facilities maintenance, which may include plumbing, electrical, HVAC repair, light carpentry, remodeling, drywall, painting, windows and doors, roofing and related areas.
- Minimum of three (3) years of supervisory experience in maintenance, facilities, rehabilitation/remodeling, construction or a related field.
- Experience developing, monitoring and working within departmental or project budgets.
- Valid Arizona driver’s license.
- Ability to successfully complete required drug screening and criminal background check.
- Ability to obtain and maintain a State of Arizona Department of Public Safety Fingerprint Clearance Card.
Preferred Qualifications
- Plumbing experience.
- Experience working with a vulnerable population.
- Experience working with volunteers.
We Are Looking for Someone Who
- Enjoys leading and supporting employees while also working alongside the team.
- Prioritizes and coordinates multiple maintenance requests, projects and competing operational needs.
- Takes a hands-on approach to solving maintenance and facility challenges.
- Communicates clearly and professionally with employees, residents, volunteers, vendors, contractors and community partners.
- Is organized and understands the importance of accurate maintenance, project and asset records.
- Maintains a focus on safety and follows established procedures.
- Builds professional and respectful working relationships with employees, residents, volunteers, contractors, vendors and members of the public.
- Remains flexible and adjusts priorities when urgent or unexpected maintenance needs arise.
Work Environment
- Full-time, onsite position, primarily Monday through Friday during regular daytime business hours.
- Works from a private office located in the Maintenance Building and performs work throughout House of Refuge properties, including occupied and unoccupied residential units, offices, community spaces, storage areas and other facilities.
- Regularly works both indoors and outdoors, including exposure to Arizona weather conditions.
- Participates in an on-call rotation or provides after-hours response to urgent facility or maintenance needs.
- Evening and weekend work may occasionally be required based on emergencies, projects, organizational events or operational needs.
- Uses ladders, hand tools, power tools and maintenance equipment.
- Drives House of Refuge vehicles.
- Must be able to safely lift, push and pull up to 50 pounds.
- Must be able to perform the physical activities required of the position, including climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping and repetitive motions with the wrists, hands and fingers.
Join Our Team
If you are ready to bring your maintenance expertise and leadership skills to a team that makes a difference every day, we encourage you to apply. Join House of Refuge and help us maintain the homes and spaces that support families as they work toward lasting independence.
Position Title: Community Center Assistant
Status: Hourly, part-time (less than 30 hours per week).
Job Relationship:
Supervised by: Family Services Specialist
Supervises: None
Job Description
Position Summary
Essential Duties and Responsibilities:
1. Plays an active role in the coordination of activities, and self-enrichment classes for children at the Community Center. Support is obtaining supplies and customizes programming for the center. Collaborates with Family Services Specialist and Chief Programs Officer in researching, developing, planning, and implementing current and projected Community Center programming.
2. Practices good use of resources and evaluates program activities and supplies, while ensuring the best use of House of Refuge resources and budget. Takes an active role in the Community Center, organizes, and directs volunteers during Community Center hours, recruits and promotes children’s participation, and makes plans that support the smooth flow of daily activities.
3. Takes the role of point of contact with school liaisons and collaborates to support children’s services for families at House of Refuge. Supports and guides residents in enrolling or transferring children’s schools, and connecting them to appropriate community resources.
4. Works with families to identify protective factors and create goals that will support children’s overall well-being in the areas of academic success, increased learning and support systems, decreased barriers and achievement gaps, and increased coping mechanisms and overall wellness.
5. Assists and monitors residents, youth, volunteers, and instructors at the Community Center. Promotes safety and positive social interactions and effectively responds to situations that impact safety. Practices resident confidentiality and demonstrates professional boundaries.
6. Performs general clerical duties such as collecting data for monthly reports, creating and updating monthly calendars and flyers, answering phones, and responding to emails. Maintains a Community Center Bulletin Board and assists with the distribution of timely material to residents.
7. Performs general housekeeping matters such as cleaning, mopping, sweeping the porch and sidewalk of the center. Ensures Community Center and surrounding area are clean and free of hazards. Communicates concerns in a timely manner.
8. Plans and prepares simple/basic meals and snacks for breakfast, snack, or lunch. Follows all health and safety standards for food preparation and cleanup.
9. Demonstrates enthusiasm and creates and maintains an atmosphere of interest in all phases of work. Serves as a positive role model to all youth he/she encounters. Promotes open communication and contributes to an environment of trust and mutual respect. Provides services in a caring manner, provides clear instructions, and addresses concerns to ensure accountability and continued program partnership.
10. Consistently demonstrates knowledge of all House of Refuge program policies and procedures. Is dependable and adapts to changes in the work environment. Plans, organizes, and prioritizes work activities and tasks by using time efficiently to complete tasks and action plans.
11. All other duties as assigned.
Education/Experience
- A 2-year undergraduate degree in a related field is required; or be working towards a 4-year degree or higher in any child-related fields (Early Childhood Education, Child Development, Social Work, Psychology, Elementary Education, etc.) or any combination of advanced education plus experience working with children and youth in a childcare, summer, or afterschool program.
- Experience in classroom management.
- Must have a current Food Handler’s Card or the ability to get one.
- Fingerprint Card or ability to get one.
- Experience working with individuals experiencing homelessness, families in transition, or residential settings, is highly desirable.
- Previous experience working with volunteers, preferred.
Knowledge/Skills/Abilities/ Working Conditions
- Effective verbal and written communication skills to interact effectively with co-workers, supervisors, subordinates, volunteers, and the general public sufficient to showcase House of Refuge in a positive manner.
- Strong interpersonal, analytical, organization, and problem-solving skills.
- Ability to work independently and as part of a team. Ability to multi-task.
- Recognizes, values, and contributes to an environment of trust and mutual respect. Contributes to a culture of performance, teamwork, collaboration, growth, and continuous improvement.
- Coordinates the work of volunteers and develops interpersonal relationships with a variety of users and sponsors.
- Has computer and related software skills.
- Must be able to lift 25 lbs. Sits, stands, walks, runs, reaches, stops, bends, lifts, carries, manipulates various objects. Position requires moving around the House of Refuge and between buildings, including spending time outside.
- Required to have a valid driver’s license and a good MVD record. Position requires transportation of children in a company vehicle that sits up to 15 passengers.
- Must pass a background check and pre-employment drug screening.
Hours
Salary and Benefits
Community Engagement Manager
Position: Community Engagement Manager
Supervised By: Development Manager
Status: Full-Time, Exempt, Onsite
Salary Range: $48,000 – $50,000
Join Our Mission
At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, hope, support and the resources needed to achieve lasting independence.
We are looking for a passionate, relationship-driven Community Engagement Manager who enjoys connecting people with purpose. If you thrive on building partnerships, coordinating volunteers, planning community projects and creating meaningful experiences that inspire others to give back, we would like to meet you.
This is more than a job; it is an opportunity to make a lasting impact in the lives of families while strengthening the community that supports them.
What You Will Do
Volunteer Leadership
- Recruit, onboard, train, schedule and support volunteers.
- Create meaningful volunteer experiences that encourage long-term engagement.
- Coordinate volunteer opportunities across the organization.
- Maintain volunteer records and required documentation.
Community Partnerships
- Build relationships with businesses, churches, schools, civic organizations, donors and community partners.
- Represent House of Refuge at community events, networking events and speaking engagements.
- Promote volunteer opportunities and donation drives
Community Projects & Donation Drives
- Plan and coordinate volunteer service projects and donation drives.
- Organize logistics, communications, volunteer assignments and event support.
Communications & Program Growth
- Develop volunteer communications and recognition initiatives.
- Create content for newsletters, presentations, social media and donor communications.
- Track volunteer participation and program outcomes.
- Use data to improve volunteer engagement and community impact.
- Support organizational events.
- Other initiatives as assigned.
What You Bring
Required Qualifications
- High school diploma or GED.
- Two (2) years of experience in volunteer management, nonprofit operations, community engagement, event coordination, customer service or relationship management.
- Valid Arizona driver’s license.
- Ability to successfully pass a background check and drug screening.
Preferred Qualifications
- Associate or bachelor’s degree in nonprofit management, communications, business, marketing, public administration or related field.
- Experience coordinating volunteers, community partnerships or nonprofit programs.
- Experience with Bloomerang, DonorPerfect, or similar nonprofit CRM systems.
We Are Looking for Someone Who
- Builds strong relationships with diverse people.
- Communicates confidently in writing, presentations, and conversation.
- Is organized and manages multiple priorities.
- Enjoys planning events and coordinating projects.
- Uses data to evaluate and improve programs.
- Provides exceptional customer service.
- Works independently and collaboratively.
- Is proficient with Microsoft Office, Google Workspace, and database software.
Work Environment
- Works in a shared office environment with interaction throughout House of Refuge campuses.
- Occasional evenings and weekends.
- Local travel between House of Refuge campuses and community locations.
- Indoor and outdoor work supporting volunteer projects and donation drives with exposure to varying weather conditions and temperature extremes.
- Ability to lift up to 25 pounds and assist with event setup and teardown.
- Reliable transportation.
If you are ready to connect people with purpose and strengthen our community, we encourage you to apply today. Join a team where your work changes lives every day.
Community Engagement Manager
Position: Community Engagement Manager
Supervised By: Development Manager
Status: Full-Time, Exempt, Onsite
Salary Range: $48,000 – $50,000
Join Our Mission
At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, hope, support and the resources needed to achieve lasting independence.
We are looking for a passionate, relationship-driven Community Engagement Manager who enjoys connecting people with purpose. If you thrive on building partnerships, coordinating volunteers, planning community projects and creating meaningful experiences that inspire others to give back, we would like to meet you.
This is more than a job; it is an opportunity to make a lasting impact in the lives of families while strengthening the community that supports them.
What You Will Do
Volunteer Leadership
- Recruit, onboard, train, schedule and support volunteers.
- Create meaningful volunteer experiences that encourage long-term engagement.
- Coordinate volunteer opportunities across the organization.
- Maintain volunteer records and required documentation.
Community Partnerships
- Build relationships with businesses, churches, schools, civic organizations, donors and community partners.
- Represent House of Refuge at community events, networking events and speaking engagements.
- Promote volunteer opportunities and donation drives
Community Projects & Donation Drives
- Plan and coordinate volunteer service projects and donation drives.
- Organize logistics, communications, volunteer assignments and event support.
Communications & Program Growth
- Develop volunteer communications and recognition initiatives.
- Create content for newsletters, presentations, social media and donor communications.
- Track volunteer participation and program outcomes.
- Use data to improve volunteer engagement and community impact.
- Support organizational events.
- Other initiatives as assigned.
What You Bring
Required Qualifications
- High school diploma or GED.
- Two (2) years of experience in volunteer management, nonprofit operations, community engagement, event coordination, customer service or relationship management.
- Valid Arizona driver’s license.
- Ability to successfully pass a background check and drug screening.
Preferred Qualifications
- Associate or bachelor’s degree in nonprofit management, communications, business, marketing, public administration or related field.
- Experience coordinating volunteers, community partnerships or nonprofit programs.
- Experience with Bloomerang, DonorPerfect, or similar nonprofit CRM systems.
We Are Looking for Someone Who
- Builds strong relationships with diverse people.
- Communicates confidently in writing, presentations, and conversation.
- Is organized and manages multiple priorities.
- Enjoys planning events and coordinating projects.
- Uses data to evaluate and improve programs.
- Provides exceptional customer service.
- Works independently and collaboratively.
- Is proficient with Microsoft Office, Google Workspace, and database software.
Work Environment
- Works in a shared office environment with interaction throughout House of Refuge campuses.
- Occasional evenings and weekends.
- Local travel between House of Refuge campuses and community locations.
- Indoor and outdoor work supporting volunteer projects and donation drives with exposure to varying weather conditions and temperature extremes.
- Ability to lift up to 25 pounds and assist with event setup and teardown.
- Reliable transportation.
If you are ready to connect people with purpose and strengthen our community, we encourage you to apply today. Join a team where your work changes lives every day.
Position Title: Community Engagement Manager
Supervised by: Development Manager
Status: Full-Time, Exempt, Onsite
Salary Range: $48,000 – $50,000
Join Our Mission
We are looking for a passionate, relationship-driven Community Engagement Manager who enjoys connecting people with purpose. If you thrive on building partnerships, coordinating volunteers, planning community projects and creating meaningful experiences that inspire others to give back, we would like to meet you.
This is more than a job; it is an opportunity to make a lasting impact in the lives of families while strengthening the community that supports them.
What You Will Do
Volunteer Leadership
- Recruit, onboard, train, schedule and support volunteers.
- Create meaningful volunteer experiences that encourage long-term engagement.
- Coordinate volunteer opportunities across the organization.
- Maintain volunteer records and required documentation.
Community Partnerships
- Build relationships with businesses, churches, schools, civic organizations, donors and community partners.
- Represent House of Refuge at community events, networking events and speaking engagements.
- Promote volunteer opportunities and donation drives
Community Projects & Donation Drives
- Plan and coordinate volunteer service projects and donation drives.
- Organize logistics, communications, volunteer assignments and event support.
Communications & Program Growth
- Develop volunteer communications and recognition initiatives.
- Create content for newsletters, presentations, social media and donor communications.
- Track volunteer participation and program outcomes.
- Use data to improve volunteer engagement and community impact.
- Support organizational events.
- Other initiatives as assigned.
What You Bring
Required Qualifications
- High school diploma or GED.
- Two (2) years of experience in volunteer management, nonprofit operations, community engagement, event coordination, customer service or relationship management.
- Valid Arizona driver’s license.
- Ability to successfully pass a background check and drug screening.
Preferred Qualifications
- Associate or bachelor’s degree in nonprofit management, communications, business, marketing, public administration or related field.
- Experience coordinating volunteers, community partnerships or nonprofit programs.
- Experience with Bloomerang, DonorPerfect, or similar nonprofit CRM systems.
We Are Looking for Someone Who
- Builds strong relationships with diverse people.
- Communicates confidently in writing, presentations, and conversation.
- Is organized and manages multiple priorities.
- Enjoys planning events and coordinating projects.
- Uses data to evaluate and improve programs.
- Provides exceptional customer service.
- Works independently and collaboratively.
- Is proficient with Microsoft Office, Google Workspace, and database software.
Work Environment
- Works in a shared office environment with interaction throughout House of Refuge campuses.
- Occasional evenings and weekends.
- Local travel between House of Refuge campuses and community locations.
- Indoor and outdoor work supporting volunteer projects and donation drives with exposure to varying weather conditions and temperature extremes.
- Ability to lift up to 25 pounds and assist with event setup and teardown.
- Reliable transportation.
Position Title: Donation Center Attendant – Part-Time Hourly
Supervised by: Donation Center Supervisor
Status: Part-time (less than 29 hours per week)
Salary Range: $16 per hour
Join Our Mission
At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, hope, support and the resources needed to achieve lasting independence.
As a Donation Center Attendant, you will help keep our Donation Center welcoming, organized and ready to serve residents, donors and volunteers. You will assist with receiving and organizing donations, stocking items, supporting residents with donation needs and helping maintain a clean, dignified, storefront-style environment.
This is a great opportunity for someone who enjoys helping others, providing excellent customer service, staying active throughout the workday and being part of a hands-on team.
What You Will Do
- Assist with receiving, sorting, organizing and stocking food and other donations for the day-to-day operation of the Donation Center.
- Greet and assist donors while providing positive and professional customer service.
- Assist residents with donation needs and maintain accurate records of donations received by residents.
- Work alongside volunteers and demonstrate appropriate Donation Center procedures and practices.
- Maintain the Donation Center in a clean, organized and welcoming storefront atmosphere where items are displayed in a dignified, store-like setting.
- Obtain donor receipts and ensure appropriate donation information is collected.
- Complete assigned daily tasks and help maintain smooth Donation Center operations.
- Consistently provide a positive and professional environment for residents, coworkers, volunteers, donors and the public.
What You Bring
Required Qualifications
- High school diploma or equivalent
- At least one (1) year of experience in social services, navigating community resources or social service systems
- Valid Arizona driver’s license
- Ability to successfully pass a background check and drug screening.
- Must currently possess or be able to obtain a State of Arizona Department of Public Safety Fingerprint Clearance Card.
Preferred Qualifications
- Associate’s degree
- Retail experience preferred.
We Are Looking for Someone Who
- Builds positive, professional relationships and engages residents effectively.
- Provides strong customer service while maintaining clear professional boundaries.
- Uses critical-thinking and problem-solving skills.
- Takes initiative and works effectively both independently and as part of a team.
- Is organized and able to manage time and priorities effectively.
- Is proficient with Microsoft Word, Excel, Google and Gmail.
Work Environment
- Works onsite throughout the House of Refuge property and between buildings.
- Regularly moves throughout the property and spends time outdoors.
- Must be able to lift 25lbs. repeatedly and 50+lbs. on occasion to assist donors
- Position involves sitting, standing, walking, reaching, stooping, bending, lifting, carrying, and handling various objects.
- Works up to 29 hours per week
Hours
Tuesday, Wednesday, and Thursday, 10:00 am–5:30 pm
If you are ready to connect people with purpose and strengthen our community, we encourage you to apply today. Join a team where your work changes lives every day.
Position Summary
Do you want to be part of an organization that changes the lives of families who are experiencing homelessness? At House of Refuge we are committed to enhancing the quality of life of the families we serve. House of Refuge provides transitional housing in a neighborhood setting for homeless families. This position will provide professional work as a member of a team responsible for the day-to-day operations and maintenance of our rental property community.
Duties and Responsibilities
- Completes repairs, maintenance projects, and work orders as assigned.
- Performs routine repairs and preventive maintenance, including plumbing, drywall, painting, basic electrical, landscaping, and general property maintenance.
- Identifies maintenance issues and assists with troubleshooting and resolving problems.
- Maintains work areas, tools, and equipment in a safe and organized manner.
- Responds to maintenance needs efficiently and helps ensure properties are maintained in good condition.
- Performs other maintenance-related duties as assigned.
Qualifications
- Must have a valid driver’s license.
- Must successfully pass a background check.
Experience
- 1-2 years of general maintenance experience.
- Hands-on experience with plumbing, drywall repair, basic electrical work, landscaping, and interior painting is required.
- Experience completing general property repairs and maintenance work orders.
Knowledge, Skills & Abilities:
- Strong problem-solving skills with the ability to take initiative.
- Working knowledge of general building systems, applicable codes, and OSHA requirements.
- Follows directions and completes assigned work in a timely manner.
- Ability to work independently with limited supervision and collaboratively as part of a team.
- Strong communication, organization, time-management, and interpersonal skills.
- Demonstrates flexibility and adaptability while effectively prioritizing multiple tasks and changing maintenance needs.
Schedule
40 hours per week. Monday-Friday, 7:00 a.m.-3:30 p.m. (winter) and 6:00 a.m.-2:30 p.m. (summer). Weekend and on-call availability may be required.
Benefits Include:
- Medical, Dental, Vision, & Life Insurance, short-term disability, long-term disability
- 401k Program with Employer Matching
- Vacation, Sick, Holiday paid time off.
Job Type:Full-time Pay: $19.00-$21.00 per hour
Position Title: Housekeeper – Part Time
Status: Hourly, Non-Exempt
Supervised by: Maintenance Supervisor
Supervises: None
Position Summary
As a member of the Maintenance Department, the Housekeeper is responsible for ensuring the cleanliness and upkeep of all House of Refuge grounds and property. This role involves performing routine cleaning tasks, preparing residential units for occupancy, and assisting with major maintenance projects as assigned to support the House of Refuge mission.
Essential Duties and Responsibilities
- Promptly cleans and refurbishes all House of Refuge properties and units to ensure they meet organizational standards.
- Maintains adequate stock supply in the Annex and Administrative utility closets. Monitors and fills out cleaning inventory form(s).
- Notifies Maintenance personnel of needed repairs on units prior to Rent Ready inspections.
- Demonstrates and exhibits thorough and consistent work performance, knowledge of safety measures and standards as appropriate to duties assigned.
- Consistently demonstrates knowledge of all House of Refuge programs, policies, and procedures. Working knowledge of local and federal laws pertaining to Fair Housing, Arizona Landlord and Tenant Act, American Disability Act regulations, in addition to providing residential confidentiality and professional boundaries.
- Works professionally with House of Refuge employees, volunteer members, donor(s), outside contractors, and residents. Communicates with the Maintenance Supervisor when additional assistance is required for assigned duties.
- Maintains appropriate collaborative relationships with local agencies and donor(s) to ensure positive branding of House of Refuge.
- Performs other duties as assigned.
Education/Experience
- Must successfully obtain and maintain a State of Arizona Department of Public Safety Fingerprint Clearance Card.
- Exceptional interpersonal and verbal communication skills.
- Previous professional cleaning or housekeeping experience is preferred.
Knowledge/Skills/Abilities/ Working Conditions
- Skills that will consistently produce clean, sanitary homes for participants and a clean work environment for House of Refuge employees.
- Must consistently demonstrate a friendly, non-judgmental attitude to residents and co-workers.
- Must be able to work flexible hours if requested.
Hours
20 hours per week (Monday – Thursday).
Salary and Benefits
$18/hourly.
Position Title: Youth Engagement Coordinator
Supervised by: Children Services Manager
Status: Onsite: Part-time (less than 29 hours per week)
Salary Range: $19.00 per hour
Join Our Mission
At House of Refuge, we believe everyone deserves a place to call home and the opportunity to build a brighter future. Every day, we work alongside families experiencing homelessness by providing a home, support and the resources needed to achieve lasting independence.
We are looking for an enthusiastic, creative and compassionate Youth Engagement Coordinator who enjoys working with teens and making a positive difference in their lives. In this role, you will create engaging activities, build meaningful relationships, and help teens develop the confidence, skills, and connections they need to thrive.
If you are passionate about youth development, enjoy planning activities, and want to be part of a team that helps families build brighter futures, we encourage you to apply!
Position Summary
Under the supervision of the Children Services Manager, the Youth Engagement Coordinator plans, organizes, and implements, age-appropriate activities, and events that promote healthy living and positive social interactions. This role is responsible for engaging, retaining, and increasing teen participation in program services and activities. Serves as a key point of contact for families in coordination with school liaisons, while providing administrative support as needed. Ensures compliance with all safety protocols, maintains accurate documentation of services, attends required meetings, and ensures leadership is well informed. Takes initiative and collaborates to ensure all aspects of service provision are in alignment with the House of Refuge mission and Philosophy of Care.
Essential Duties and Responsibilities
Program Development & Implementation
- Utilizing the eight dimensions of wellness framework and in collaboration with supervisor, plans, coordinates, and supervises the Teen Center’s program activities and events both on and off-site, with an emphasis on health education, self-enrichment, and positive social interaction. Actively engages and recruits teens, to increase participation in all program services.
- As part of community partnerships and youth development opportunities, this role collaborates with supervisor to maintain relationships with community partners, in order to expand opportunities for youth. Researches and connects teens to job leads, career exploration, educational opportunities, and skill-building resources that support their long-term success.
- Creates and maintains updated community resources that support the physical and mental health needs of teens. Supports with researching local resources, and with updating the House of Refuge resource book.
- Practices responsible stewardship of resources by identifying needs, obtaining, or purchasing supplies, and ensuring the effective use of resources and program budget. Submits requests in advance, completes approved purchases, and completes expenditure documents. Collaborates with other departments and works with Donation Center to secure donations and supplies needed for the Teen Center’s programming.
- Conducts general housekeeping matters such as basic upkeep of the Teen Center, by following a daily cleaning schedule, coordinating weekly and quarterly cleaning, and space beautification activities. Prepares snacks and simple meals following all health and safety standards for food preparation and cleanup. Ensures the area is clean and free of hazards, communicates concerns in a timely manner, and submits work orders as needed.
Coordination of Client Services
- Serves as a point of contact with school liaisons and supports families with school enrollment, transfers, and navigation of educational systems. Updates children’s school information and obtains releases of information for appropriate schools, as needed to coordinate such services for the families.
- Promotes a safe and inclusive environment by encouraging positive social interactions and responding appropriately to safety concerns. Maintains resident confidentiality and demonstrates professional boundaries at all times.
- Builds rapport with teens and families to encourage engagement in services, activities, and educational opportunities. Collaborates with case management, attends staffing meetings, documents services, and supports families with the needs of the teens throughout their stay, and during their transition out of the program.
- Demonstrates enthusiasm, fosters and maintains an atmosphere of interest in all phases of work. Serves as a positive role model to program teens and children. Promotes open communication and contributes to an environment of mutual respect. Provides services in a caring manner, provides clear instructions, and addresses concerns to ensure accountability and continued program partnership.
Administrative Responsibilities
- Performs administrative duties including data collection for reports, tracking daily attendance of the Teen Center, creation of flyers and monthly calendars, attends to email correspondence, answers phones, and prepares and distributes program materials.
- Maintains accurate and timely documentation of services, activities, and participation in Teen Center activities. Completes timely and accurate documentation of services and communication with residents, as needed, to ensure compliance and accurate reflection of service provision.
- Consistently demonstrates knowledge of House of Refuge policies and procedures and ensures compliance in all areas of work. Maintains organization of the Teen Center, ensuring the space is clean, structured, and tour-ready at all times; communicates maintenance or safety concerns promptly, and submits work orders as needed.
- Plans, organizes, and prioritizes work activities to meet program goals and deadlines, demonstrating reliability and adaptability in a dynamic environment. Collaborates closely with the Children Services Manager and provides administrative support.
- Actively contributes to a positive team culture and supports the implementation of the organization’s core values and program philosophies. Maintains an atmosphere of enthusiasm and professionalism. Serves as a role model, fosters open communication, and supports a culture of mutual respect and accountability. Provides clear instructions to teens and volunteers at the Teen Center, and addresses concerns to ensure accountability, and continued partnership.
- Performs all other duties as assigned.
Education/Experience
- A 2-year undergraduate degree in a related field is preferred; or be working towards a 4-year degree or higher in any youth-related fields (Early Childhood Education, Child Development, Social Work, Psychology, Elementary Education, etc.) or any combination of advanced education plus experience working with teens in a social service setting, summer or afterschool program, residential setting, school setting, or other equivalent experience.
- Must agree to and successfully pass a background check and drug screening.
- Must have or be able to obtain a current Food Handler’s Card.
- Must have or be able to obtain a fingerprint clearance card at applicant’s cost
Knowledge/Skills/Abilities/ Working Conditions
- Effective oral and written communication skills. Strong interpersonal, analytical, organizational and problem-solving skills.
- Ability to work independently and as part of a team. Ability to multitask.
- Coordinates the work of temporary and volunteer staff. Develops interpersonal relationships with a variety of users and sponsors. Has computer and related software skills. Excellent communication, both verbal and written, to interact effectively with co-workers, supervisors, subordinates, volunteers and the general public, sufficient to showcase House of Refuge in a positive manner.
- Must be able to lift 25 lbs. Sits, stands, walks, runs, reaches, stops, bends, lifts, carries, manipulates various objects. Position requires moving around the House of Refuge and between buildings, including spending time outside.
- Required to have a valid driver’s license and clear MVD record. Position requires transportation of teens in a company vehicle that seats up to 15 passengers.
Schedule
This is a part-time, onsite position with a schedule that adjusts based on school calendars and program needs.
- During the school year: Monday–Friday, either 12:30 PM–5:30 PM or 1:00 PM–6:00 PM.
- Third Wednesday of each month: Availability until 6:30 PM, as needed for residential outreach.
- During school breaks: Typically, 11:30 AM–4:30 PM.
- Occasional Saturdays: 8:00 AM–1:00 PM, based on program activities and events.
Candidates must be able to accommodate the required schedule and occasional adjustments based on program needs.
Ready to Make a Difference?
Join House of Refuge and help create meaningful experiences that inspire, encourage, and empower teens to build brighter futures. Apply today and be part of a team that changes lives!
Other Positions
Thank you for your interest in joining House of Refuge! While there are no other open positions at this time, we are always looking for talented individuals to join our team. Please click “Apply Now” to send us your resume and we will contact you should a position with matching qualifications become available. We look forward to hearing from you!